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Why isn’t my data working?

C
Written by Christopher Ranft

It looks like you still have credit or goodybag allowance left. There are a few other reasons your data might not be working:

  1. Check the network status and coverage in your area. There could be issues witha mast or poor coverage affecting your data.

  2. If calls and texts are working for you then there might be an issue with yourinternet APN settings. Have a look at our guide with the correct APN internet settings.

  3. If you're abroad, make sure you have enabled your data roaming. If that doesn'tfix it, try to perform a manual roam.

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